PRIVACY POLICY

BONNIE HENNING SERVICE

Last Updated: June 1, 2026

At BONNIE HENNING SERVICE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or utilize our professional landscaping and architectural services.

1. Information We Collect

We collect information that you voluntarily provide to us when you request an estimate, contact us, or sign a service contract. This may include:

• Personal Identifiers: Your name, billing address, and property/service address.

• Contact Information: Your phone number and email address.

• Project Details: Information regarding your property, yard layout, design preferences, and specific service requests.

• Payment Information: Financial data required to process deposits or invoice payments (processed securely through our third-party payment gateways; we do not store your raw credit card data).

2. How We Use Your Information

We use the information we collect to operate our business efficiently and provide you with premium customer service. Specifically, we use your data to:

• Generate transparent, itemized estimates and service proposals.

• Schedule and execute on-site landscaping, hardscaping, maintenance, irrigation, and arborist work.

• Contact local municipal utility locator services to safely map out public lines before ground excavation.

• Process your payments, invoices, and deposits.

• Send project updates, seasonal maintenance reminders, or respond to your digital inquiries.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted partners necessary to complete your project:

• Utility Locators & Subcontractors: To comply with safety regulations and mark underground lines before breaking ground on your property.

• Payment Processors: To securely handle credit card or electronic bank transactions.

• Legal Requirements: If required by law, court order, or to protect the safety, property, and legal rights of BONNIE HENNING SERVICE and our clients.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no electronic transmission over the internet or data storage technology can be guaranteed 100% secure.

5. Media and Marketing

As outlined in our Terms and Conditions, we reserve the right to capture digital photographs and videos of our completed projects for our professional portfolio and website. To maintain your absolute privacy, we systematically omit specific house numbers, personal identity markers, visible street signs, or home security systems from all public promotional materials.

6. Your Rights and Choices

You have the right to access, update, or request the deletion of the personal contact information we have on file. You can also opt out of receiving seasonal email reminders or marketing updates at any time by contacting us directly.

7. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect operational or legal updates. Any changes will become effective immediately upon posting the revised policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us directly:

• Phone: 480-269-5690

• Email: info@bonniehenningservice.com

• Mailing Address: 3022 E 9th Street, Joplin, MO 64801